Oct 2023

Privacy & Cookies Policy

C-Tech Composites SLU and C-Tech Limited trading as C-Tech (“C-TECH”) are committed to the protection of your personal data, and your privacy.

C-Tech Limited
  • Company number: 916349
  • NZBN:9429037806439
C-Tech Composites SLU
  • Av. España, 16B
  • Cabanes 12180 (Castellon)
  • NIF: B44507713
  • VAT: ES B44507713
  • EORI: ESB44507713

Privacy Policy

This Privacy Notice addresses C-TECH’s practices regarding information collected from users of the web properties of C-TECH, including but not limited to c-tech.co.nz, ctechcomposites.com (collectively, the “Site”).

The Site is not intended for children under the age of 13. We do not knowingly collect personal information online from visitors in this age group.

Your rights to your personal information

UK Data Protection legislation gives you the right to request access to the personal information about you that is processed by C-TECH, to keep it up to date and to have any inaccuracies corrected.

You also have the right to ask us to erase your personal information, ask us to restrict our processing of your personal information or to object to our processing of your personal information.

If you have any questions about this Privacy Notice, to contact us regarding a Subject Access Request or to make any other request concerning your personal data, please contact us at privacy@c-tech.co.nz

We will respond within 72 hours of the request in order to acknowledge its receipt, and normally resolve the request within 30 days. Where this is not possible, we will explain to you the reasons for any additional time taken.

If you would like to make a complaint in relation to how we have handled your personal information, you can raise your concern with the relevant statutory body:

Information Commissioner’s Office
  • Wycliffe House
  • Water Lane
  • Wilmslow
  • Cheshire
  • SK9 5AF

1. Information we may collect

  • Personally Identifiable Information:
  • For purposes of this Privacy Notice, “personally identifiable information” means any information by which someone can be identified, including name, address, telephone number, email address, and other information incidental to providing goods or services. We collect personally identifiable information from you only when you voluntarily provide us with this information, such as when placing an order on the Site, setting up an account, contacting us with a question or comment, or signing up to receive emails about our products and services.
  • Cookies and Session Data:
  • When you visit the Site, our web servers may automatically recognise certain non-personally identifiable information about your device, such as the operating system, screen size, browser version etc. and stores that information in a file known as a cookie, which is stored on your device.
  • The information enables the website to be delivered in a way that is suitable for your particular device, including by determining whether you have visited the Site in the past and recalling any preferences you may have set.
  • If you are uncomfortable with the idea of your information being used in this way, most computer systems and web browsers offer privacy settings and options, such as disabling or blocking cookies or opting for “Do Not Track” features. We do not override these settings or options. However, in order to access the full functionality of the Site, you may be required to provide us with certain information, including some types of personally identifying information. If you do not wish to provide such information through the Site or if you opt to utilise the aforementioned privacy features of your computer system or web browser, your experience of the website and its functionality may be diminished.
  • For further information about the cookies we have and how we use them, please see here for our Cookie Policy.

2. How we use your information

  • C-TECH may use your information to process and fulfil orders, send emails to confirm your order status and shipment, to communicate with you via email, post or SMS about our products and services. We use the information collected via the Site only for the specific purpose for which it was volunteered; to help develop better products, and/or market, sell, or provide products and services; and to comply with any legal or regulatory requirements. In order to understand the marketplace better, we may combine information you provide to us on the Site with aggregated information from third parties, including demographic or other publicly available information.

3. How we share your information

  • We will only use your information for the purposes for which it was obtained. We will not sell or share your personal information with any third party for their own purposes, and you will not receive electronic marketing communications from any other companies as a result of giving your details to us.
  • We may share information collected through the Site with our subsidiaries, affiliated companies, and fulfilment partners for the purpose of providing you with the products and services you seek from the Site.
  • From time to time, C-TECH may disclose the data collected through the Site, including personally identifiable information, to other persons or entities who have been retained to perform functions on our behalf or to provide services to us. These services include:
  • Order fulfilment, warehousing, and delivery;
  • Advertising, marketing, surveys, and promotions, including partnerships or collaborations with other companies;
  • Information technology and office services, including software and website development, website hosting, management and evaluation, and data processing, exchange, and cross-referencing;
  • Payment processing services, fraud protection, and credit risk reduction;
  •  and Legal, accounting, audit and other professional service providers.
  • In the event that C-TECH or its assets is acquired by another company, or due to any merger, reorganisation or liquidation, customer information may be one of the transferred assets. Your personal information will remain subject to the terms of any pre-existing Privacy Notice.
  • We reserve the right to disclose information about you to a third party pursuant to a court order, or other form of legal process, or in response to a request by or on behalf of any law enforcement or government department.

4. Managing your Data and Communications Preferences

  • You may use the Site without providing any personally identifiable information.
  • We want to communicate with you only if you want to hear from us. If you have established an account on the Site or signed up to receive electronic newsletters or promotional emails from C-TECH, including new ideas, special offers, and event information, or to otherwise receive communications about our products and services, you will have the right at any time to opt out of receiving marketing emails or to specify which, if any, communications you would like to receive from us. Should you ever decide to delete your account, you may do so by emailing privacy@c-tech.co.nz
  • If you would like to opt-out of receiving marketing via email, click the unsubscribe link on the footer of any marketing emails. C-TECH will continue to send you non-promotional, service emails concerning your account, such as emails relating to billing and payment information, outstanding balance on your account, and other emails relating to your account and/or your use of the Site.
  • At your request, C-TECH will confirm what personally identifiable information it collects or holds about you, and will correct, update and/or remove such information. You may contact C-TECH for any of the foregoing at privacy@c-tech.co.nz If you ask that C-TECH stops using or sharing your personally identifiable information, we will honour that request. However, C-TECH may retain records of your personally identifiable information for a period of time; for example, to follow-up on a request, resolve a dispute or for similar reasons or in order to comply with applicable law. In addition, some personal information may also continue to be retained on back-up files for financial, legal, or technical reasons.

5. Security and Data Protection

  • The security of your personally identifiable information is important to us, and C-TECH is committed to handling such information carefully. We maintain physical, electronic, and procedural safeguards to guard your personally identifiable information. We use secure socket layer technology to protect the security of your payment information and we encrypt your personally identifiable information when it is sent over the Internet. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.
  • The Site may also contain links to third party websites, for the convenience of users in locating information, products, or services that may be of interest. If you access a third-party website from a link on this Site, any information you disclose on that website is not subject to this Privacy Notice.
  • It is possible that these links may be used by third parties or others to collect personal or other information about you. We are not responsible for the privacy practices of such websites, advertisers, or third parties or the content of such websites and it is your sole obligation to review and understand the privacy practices and policies of these other websites. We do not control the use of cookies or the collection of information by these third parties, nor how they manage such information. It is solely your obligation to review and understand the privacy practices and policies of these other websites, advertisers, and any third parties.

6. Updating this Privacy Notice

  • We reserve the right to change, modify, add, or remove portions of this Privacy Notice from time to time. You should check this page periodically for changes. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we will notify you of that development.

7. Questions and Concerns

  • If you have any feedback, questions, or concerns regarding privacy, please send us a detailed message to privacy@c-tech.co.nz we will make every effort to resolve your concerns.
  • This Privacy notice was last updated on September 2023.
Cookie Policy
About this policy:

This cookie policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used.

This policy should be read together with our privacy notice, which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information. If you have any questions about this policy, please contact

This policy should be read together with our privacy notice, which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information. If you have any questions about this policy, please contact


Types of cookies we use

  • We use the following types of cookies on our website:
  • Strictly necessary cookies:
    These cookies are necessary for the operation of our website. They include, for example, cookies that enable you to navigate our site, and display the correct page for the device you are using. These cookies are usually only set in response to actions made by you which amount to a request for services, such as filling in forms. You can set your browser to block or alert you about these cookies, but this may mean that some parts of our website will not work.
  • Optional cookies:
    Analytics / statistical cookies: These cookies allow us to track visits to our site and traffic sources so we can measure and improve performance. They also help us to understand how visitors move around our site and which pages are the most popular, so that we can optimise our website. All of the information these cookies collect is anonymised. If you do not allow these cookies we will not know when you have visited or how you have used our site.
  • Functional / preference cookies:
    These cookies allow our website to provide enhanced functionality and personalisation. They work by remembering choices made by you or the way you interact with our website in order to enhance your experience by remembering your preferences. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  • We use ‘first party cookies’, which are set and collected by us and are only used by our website when you visit it.
  • Our Website, like many others, also uses Google Analytics, provided by Google, Inc. (“Google”). This involves cookies used to collect and analyse data about use of the website (which may include the user’s IP address). Google stores this data on its servers, including in the United States, and uses this to measure and analyse the use of the website, report on website activity and to provide other services relating to internet usage. Google may also send this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not connect the User’s IP address with any other data held by Google.
  • We also use ‘third party cookies’ set and collected by our website service providers, advertising partners and our social media service providers. Third parties may use cookies on their own websites, and you may receive cookies delivered from these websites. We have no access to, or control of these cookies, should this occur. To understand more about third-party cookies used or to deactivate the use of third-party cookies, please visit the relevant provider’s websites directly.
  • Further information about the cookies that we use is set out at the end of this policy.

How long are cookies stored?

  • Cookies may be either “persistent” or “session” cookies.
    Persistent cookies consist of a text file sent by a web server to a web browser, that will be stored by the browser and remain valid until a set expiry date (unless deleted by the user before the expiry date). Persistent or tracking cookies are employed to store user preferences and allow to customise how information is presented through site layouts or themes (for example, allow to retain website language preference).
  • Session cookies, on the other hand, are used by the server to store information about user page activities during a session, so that users can easily pick up where they left off on the server’s pages or, for example, can store ordering information needed to make shopping carts work. Session cookies will expire at the end of the user session, when the web browser is closed.
  • Further information about the duration that cookies used on our website are stored is set out at the end of this policy.

Consent to use cookies

  • We will ask for your consent to place all cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested, i.e.strictly necessary cookies (e.g. To allow you to purchase products on our website and to dismiss the cookie notice.)
  • You may refuse or withdraw consent provided to the use of cookies or manage your cookie preferences by choosing the appropriate settings on your browser. It may be necessary to refresh the page for the updated settings to take effect.

Managing cookie settings and opting out of cookies

  • Most browsers have built in privacy settings that provide differing levels of cookie acceptance, expiration time, and disposal after a user has visited a particular site. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Your browser’s website should contain instructions on how you can do this.
  • Please note, if you block strictly necessary cookies then you may be unable to access certain areas of our website and certain pages will not function properly. We cannot accept liability for any malfunctioning of the User’s device or its installed web browser as a result of any attempt to turn off cookies.

Changes to this policy

  • We may update this policy from time to time. If we make significant changes, we will let you know, but please do check regularly this policy to ensure you are aware of the most updated version.
  • This cookie policy was last updated October 2023
  • Our use of cookies
    Website Hosting/First-Party Cookies:
  • Third-Party Cookies:

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